Vicki and David Winters
Most recently, I called Cornerstone to have some repairs done to two thermafoil cabinets, the island baseboard and two cabinet hinges. We are so pleased with the work that your cabinet man, Wilmo, did to rectify all of our issues! He was so professional, informative and patient with our requests and questions. And the quality of his work is outstanding! Truly, we can validate that Cornerstone stands behind your products and workmanship 100%.
We will certainly keep Cornerstone first and foremost in mind for future projects.
Vicki and David Winters - Fort Myers, FL
Alden and Lynn Williams
We were assigned a project coordinator, Jason C., who met with us and provided a schedule of work to be done. We were very happy with the demolition crew who went out of their way to make sure that all areas were well protected and cleaned when they were done. The cabinet crew was exceptional and truly cared about making sure everything was installed correctly. The electricians, wallboard repair men, granite and tile installers were all excellent, all under the very capable supervision of Jason.
The follow-up on the few items that remained in the process was excellent. Overall the job went faster than we expected due in large part to the exceptional scheduling by those on site and in the office.
As stated at the beginning of this letter, my wife and I couldn’t be happier with our new kitchen. We want to express our sincere appreciation to David, Jason, and all who participated in helping us achieve the beautiful kitchen we now have.
A testament to the excellence you have built in your company. We will be more than happy to recommend Cornerstone to our family and friends.
Alden and Lynn Williams - Naples, FL
The men who entered my condo and worked on the project were all courteous and I was happy to have in my home. Two of them were exceptional. I do not know the last names, but I am sure you will be able to supply them. Aaron was here most frequently and did all types of things.
He was always a pleasure to have in the condo, I encouraged him to play his music and let him do whatever needed to be done. When he and others brought the final piece, the mirror did not fit. He was not going to try to make it work, simply called Sean and they agreed it had to be resized.
When that was done, Sean came with a couple of nice men and did the actual installation. I was fascinated when they threw that black stuff on the wall and said, "This had better work."
Happy to say that it did. Aaron and Sean were reliable, professional and treated me with courtesy and were always smiling. Cornerstone is fortunate to have them.. . so was I.
It is my hope you will let others know my review of these men.
Thanks to the whole crew for a job well done.
Lois Timberlake - Fort Myers, FL
It may sound trite, but as my friends and neighbors see the kitchen, their first response actually is wow’ . Please extend my heartfelt thanks to everyone involved with my job. You truly have a great bunch of guys and gals working for you.
Bill and Marjorie Lewis
Two gentlemen in particular were outstanding, Brad Branson and Will Presto.
These two gentlemen were the backbone of a project that we needed to complete on time in our newly purchased condo in Breckenridge Golf and Tennis Club, Estero, FL.
Brad worked very patiently and professionally with us to make sure we were pleased with the selections we chose and offered expert suggestions and advice as the design process unfolded and reached a very successful and satisfying conclusion.
Once the work began it was Will Presto we could count on to make sure everything was going as planned and when any bumps in the demo and installation process occurred, we could count on Will to either coordinate a successful outcome or if it was something he could take care of himself, it got done. All work was completed on time, which allowed us to be able to leave Florida on our planned schedule.
We feel these two men should be recognized as exemplary employees and given an award for their outstanding professionalism of how to treat clients which will further enhance Cornerstone's business by the comments we will pass on to anyone we interface with that are thinking about refurbishing their kitchens.
Excellent job by all, however, these two went above and beyond.
Best Wishes and Continued Success.
Bill and Marjorie Lewis
Irwin and Edith Leshaw
We signed with Cornerstone Builders to reface our cabinet doors and put in quartz counter tops.
From the start, working with Paul Rorech, the salesman, to the template crew, the counter top installers, the plumber, the electrician to Kristy the girl who scheduled the daily workforce, all was done with perfection.
They were courteous. They all worked clean and neat. The salesman came to us three times to see how it was going. They replaced all our outlets in the kitchen (seven) and they replaced two smoke detectors and added three more to keep up with the current code.
Tony Leeber, you should be proud to have people like this in your employ. I would definitely recommend Cornerstone Builders to anyone anytime. It was a pleasure working with your staff.
Irwin and Edith Leshaw - Naples, FL
Edith and Irwin Leshaw
Edith and Irwin Leshaw
Chris & Joan Hardman
From the beginning, you've always been available and in touch , whether it be via email, text, or phone call. Your responses to any concerns were always quick. If there's one thing that we both dislike is to not have return follow up communication when we need it. We appreciate that so much. Thank you for that.
You came at 8:00 in the evening to our home to take care of the problem with the pantry and did it on your way home from a weekend getaway. Wow Matt , that's dedication to your client. That meant a lot. We were just floored that literally overnight when the plan was changed, our new pantry was there the next morning ! A.M.A.Z.I.N.G . !! Thanks again.
When I mentioned a turntable that wasn't in the original contract & then changed my mind when the cost factor was considered, you changed things up to make the turntable a part of the deal . I'm so glad you did. I just love it . Again, many thanks !
Your addition of the rollout garbage cans was not something I would have thought of . And yes, we are using the second one as a recycle container. Great idea ! It's really nice to have all of that hidden and not out in the open .
We trusted your choice of the back splash when our original choice was too costly. That was all you. And it's perfect !
Your choices of the addition lighting makes the final touches . It sure is beautiful , all of it.
The new pantry is so much more functional than the old one. It's easier to organize & to see what we have . I'm loving it 🙂
We are totally enjoying our new kitchen & continue to get nothing but praise for the job which Cornerstone has done. And we will continue to recommend them, and specifically YOU to anyone in need of a project.
Thanks once again ! We've been WOW`D by Cornerstone !
Chris & Joan Hardman
Clarence & Regina Hanshaw
A letter of appreciation to everyone involved installing new kitchen doors, and installing tile in living room, kitchen and dining area.
A very special thanks to Todd Mortenson, our designer who guided us in design and followed through to the completion of a beautiful job.
Also, thanks to Brandon Goode and Shane Murray and their crew, follow with another outstanding job.
The two men who worked several days installing the tile (I forgot their names) did a remarkable job and should be commended.
We are very happy with all the improvements to our house.
We will gladly refer your company to all our friends.
Clarence & Regina Hanshaw - Ft. Myers, FL
Brad Branson - Designer,
Will - Project Mgr,
Matt Kyle - Electrician,
Fabian Pointer - Painter
Keith Hatcher - Plumber
Jerry Felix - Trim base of cabinets,
Tom Thomas - Flooring
Jose' & Jonathan - Tile installation
I was quite pleased how well you all worked as a team, arriving promptly and completing the job.
Dottie Grant - Seven Lakes
Becky and Scott Gilbertson
During all three of these projects, Matt, the workers and staff were very helpful and responsive. And the workmanship has been outstanding. All of our neighbors in the condominium have raved about how beautiful the remodeling has been. We can definitely attest to your claim about the WOW factor.
We would be remiss if we didn't call attention to all the advice and assistance we got from our salesman, Mr. Larry Smith. We went to Larry for all three projects, and really appreciated his suggestions on what should be done and how to get the most out of the projects. He has been absolutely outstanding.
Please extend our thanks to Larry, Matt and all the others that have made all this work so wonderful.
Becky and Scott Gilbertson - Fort Myers, FL
Bob, Marie & Stanley Gale
Also your template maker "Dave" was a perfectionist.
Everyone arrived at 7:00 AM on the dot as promised. Work was completed on time with no cleanup needed on our part.
We are planning another project at our office in the future and your company will be our go-to team.
Bob, Marie & Stanley Gale - Fort Myers, FL
Lou and Diana Del Ciello
The crews that came to our home were top of the line people, professional and friendly. They worked very hard and I was very happy with the way they cleaned up after each job was completed.
From the show room to the finished product I was thrilled with Cornerstone and their top of the tine products. Hove my granite counter tops and the pantry they built for us.
Special thank you to David, Stewart and Jackson, my husband has suffered from a stroke and like to talk and watch them. They made him feel like part of the project and that meant the world to me. The others did also but we spent more time with the above mentioned wonderful men.
I would recommend them to anyone for top notch service from the start to the finish.
Lou and Diana Del Ciello
I met Joe Krick through a job he was doing for my friend, Dale Shaughnessy in the vineyards.
I was very impressed with Cornerstone's promises of efficiency and expertise....
Of course, I only did a replacement door contract., however, I was treated as if I were a port royal do-over.
All the service men were on time, respectful and excellent.
For sure, you will hear me singing your pra1ses...and once again, Joe helped me in many ways.. He is the greatest....
I may be doing some more improvements to my condo and you can bet Joe and cornerstone will be hearing from me.
An extremely satisfied customer.
Dolores Connelly - Naples, Florida
Terri and Lou Becker
About 6 weeks ago, we met with Ken at your office at 41 and Six Mile Cypress. Not really knowing what we wanted, he spent time with us, explaining all of our options, then went with us to your "warehouse" where all the quartz slabs were. We picked out what we wanted, signed the paperwork and scheduled the job. When we called Ken a week later to let him know we changed our mind about the quartz we picked out and decided we wanted something different, he said that was no problem and modified the original contract (maybe that was because the new quartz was more expensive; although I know that wasn't really why he was so understanding).
Yesterday, our day started at 7:00 when Chris Spears (the Project Lead) and his multi-person team arrived to start the removal of the old counter-tops. They laid out paper on the floor to ensure the floors were not damaged. They completed their job in less than 2 hours and even cleaned up whatever mess there was. Very quick, polite and professional.
When Chris's crew left, Eliecet Lopez (Tito) and Vincente Dorado arrived to install the quartz. While I couldn't believe there were only two people to do the work, they did a great job. They ran into a few minor issues, but were able to resolve them to our complete satisfaction. They were here for 11 hours, but there was a lot of work and we were glad they were able to finish in one day. Very polite and professional young men.
Today, we had Keith Hatcher (plumber) and Josh (the electrician) come to provide the electrical and plumbing hook-ups. Again, both gentlemen were very polite and professional. It was obvious they were very experienced in their respective areas.
It is easy to understand the success of Cornerstone when you employ professionals like the ones that showed up to do the work for us. Thank you.
Terri and Lou Becker - Ft. Myers, FL
I want to thank my designer, Patti Baller who assisted me in the design, her experience and helpful ideas were most appreciated, together we created my dream kitchen.
All the many people involved were always very professional, proficient and knowledgeable in the job they were performing. They all worked well with each other to give me my dream kitchen. Cornerstone exceeded my expectations.
Thank you everyone at Cornerstone, you made this project a joy.
Jane Ackerman - Naples, Fl
Mary and I are writing to express our thanks for all of your assistance and patience throughout our home remodeling project. We know it was a long journey with lots of changes, but you were always patient and provided solid advice with our design; and we could not be happier with the outcome. We love our new kitchen, bath, etc., and appreciate your (and Cornerstone's) professionalism throughout the process.
We particularly appreciated getting a call each afternoon between 2 and 3 pm from the home office informing us who would be at our house tomorrow and approximate at what time. As with any aspect of our lives communication is the key, and as customers, we felt like the phone calls were a big part of Cornerstone's communication efforts.
As you know, I was at the job site just about every day work was being done and everyone I met from your organization was always very professional. In addition to yourself, I'd like to single out two additional members of your team for their efforts:
- Will Presto took over as the project lead when we were about 2/3 complete, and was instrumental in getting the project back on track and successfully completed. As someone who managed projects for a living, inheriting someone else's project is the worst, but Will did a great job getting up to speed, staying focused on the objective, and communicating with us.
- Josh was at our home several times during the course of the project, first as part of the demo crew, then during the clean-up/punch list stages of the project, and finally during the final inspections by the county. We always found him to be polite and courteous, and always willing to do what we asked of him.
Thanks again for all your help and please feel free to use our names as references if you would like. We'd be happy to speak with others and describe our experience with Cornerstone.
Best wishes for a Merry Christmas and a Happy and Healthy New Year.
Mike Hall - Naples, Fl
Nancy and Jerry Perry
Having been in business for ourselves you sometimes get complaints but to few times do your customers let you know they had a very positive experience with your company. We had the pleasure of Cornerstone remodeling our 4 bathrooms this last summer. Todd Mortenson was assigned to us and we so enjoyed working with him. He was very professional, always upbeat, and very talented in the selection and design process. I have to admit I was a bit nervous about the remodel being done while were up north in Missouri. Upon our return I was so delighted! Everything looked wonderful and there was absolutely no mess!! And our November 1st deadline was meet regardless of Irma. In fact our neighbor texted me while our neighborhood was still with out power and asked if I knew Cornerstone was at our house. I contacted Todd and he said they had brought their own generator so they could keep working. Oh my goodness! How professional is that!
We too are Christians and it is nice to support a Christian business and be so delighted in the outcome. I have expressed to some of our neighbors looking for remodels that I highly recommend Cornerstone. I hope you don't mind I passed Todd's name along as well.
We wish your business continued success and God's blessing to you and your family in the new year!
Nancy and Jerry Perry - Naples Fl
Recently it was my privilege to work with Wayne Phillips one of your staff to design and reconstruct our bathroom. There were a considerable number of workers who came to our home, including, electrical, plumbing, tile, reconstruction, and deconstruction! I was pleased with all of the men who came to work on the project. They were polite, gracious, and hard workers!! The ladies who called to inform me of workers coming were very friendly, and I appreciated their calls.
I found a minor problem with the toilet after it had been reinstalled, a telephone call to Wayne on Monday, he immediately requested assistance from a plumber who came on Wednesday, and within an hour had the problem solved!! You can be proud of your staff!!
Thank you Cornerstone, we are happy we chose you to do our remodel, and will always recommend your company to others.
A special Thank you to Wayne, for all the coordination, and assistance, you were always prompt to answer my calls, and take care of my concerns, job well done!
Merry Christmas to all of you at Cornerstone.
Chris Fox - Fort Myers, Fl